What the Group Plan Adds
What Group adds, and what this course teaches you to run: unlimited users, 8 practice packs, 11,000 texts and 400 AI voice minutes a month, routing and reporting by office and by attorney, call tracking numbers by marketing source, the case management hand-off (Clio, MyCase, Filevine, others, scoped per system), directory listings kept current across search and maps, a dedicated account manager, a monthly 45-minute review, in-person support in Miami-Dade by appointment, and an AI coach loaded with your firm's own procedures.
The rest of this course is in the academy
See every lesson in Intake Across Offices, Part 1: Standard, Routing, and Sources