Team Intake in Two Languages, Part 1: People and Language
For the managing attorney and everyone who answers prospective clients: who answers what, what staff may and may not say, escalation flags, Spanish written not translated, tone on the phone and in text, and interpreters. Included with Practice and Group.
Course Syllabus
Module 1: People and Language
7 lessonsCourse Instructor
Brandon Aday, M.B.A., is the founder and president of Aday Interactive, Inc. in Coral Gables, the company behind LegalCRM.pro. He has spent twenty years bridging engineering and business strategy, including seven years at Microsoft, five at Univision, and four on the AI and machine learning team at Southern Glazer's Wine & Spirits.
Educational content only
General education only, not legal advice. Confirm the current text of any rule before relying on it. Terms
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See intake run end to end for your practice areas, in English and Spanish.
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